Information

Payment
The checkout is either via PayPal where you have the option of paying for your order using a credit / debit card, or a PayPal account. Payment security is of the highest standard, and all purchases are covered by PayPal Buyer Protection against damage or loss.

Or you can use a credit / debit card to pay via Create Payments (WorldPay) at the checkout.

 

Shipping

Orders are usually dispatched within 5 working days and you will receive an email to let you know your order is on its way.

Post and packing costs are FREE to UK customers

Cards are sent by Royal Mail second class post.
Prints are sent by Royal Mail first class 'Signed For' post.

Overseas orders will be charged extra depending on the total cost of the order and will be sent by Air Mail. This charge will automatically be added at the checkout.

 up to £20    + £4 
 over £20  to £40  + £6
 over £40  to £60  + £8
 over £60  to £100  + £10
 over £100  to £200  + £15
 over £200    + £20 

 

Packing

Prints are packed flat between sturdy cardboard.

Cards are individually wrapped in cellophane bags and packed in a card backed envelope or package.

 

Returns and refunds

If there is a problem with your order (missing or damaged package, etc.) please contact me as soon as possible and I will deal with the situation as quickly as possible, either by issuing a refund or a replacement.

If you wish to return the goods within 28 days of receiving the order, a full refund will be issued, but you will need to pay the return postal costs.
The return address is:
Courtyard House, Church Street, Withersfield, Suffolk CB9 7SG, UK

 

Trade orders

I welcome trade orders for my cards, if you would like more details please contact me via the 'contact me' tab at the top of this page.

 

Copyright

All of my designs are my own original work and are protected by international copyright law ©Celia Hart. My work cannot be reproduced, resold or licensed under any circumstances without my permission in writing.